Terms and Conditions

All information is correct at time of publication. While every effort is made to offer the courses set out by AJN Fine Art and on this website, the Art School reserves the right to withdraw particular courses and change the content and the pricing of a course when need arises without prior warning. Participants who have already paid in full for a course will not be subject to any such price increase. Minor changes of course content will not be considered to affect our cancellation policy, as set out in AJN Fine Art Refund & Transfer Policy.

CANCELLATIONS BY US

If AJN Fine Art cancels a course, participants will be notified and given the opportunity to transfer to another course. Otherwise, the full cost of fees will be refunded within three weeks under normal conditions. We shall not be liable for any other consequential loss.

CANCELLATIONS BY YOU

Cancellations on the part of the participant made less than 7 days before the start of the course are non-refundable. 

TRANSFERRALS

Transferrals from one course to another may be made up to two weeks prior to the course start date, subject to availability. Please note transferrals cannot be accepted once the course has started.

Individual lessons cannot be transferred to another course at any time.

CLASS POSTPONEMENT

In the event of staff illness, we will appoint a substitute tutor. If this is not possible, the class will be postponed, participants will be notified, and the class will be rescheduled. Alternatively, the missed hours may be added to the remaining classes.

STRIKES & SECURITY ALERTS

In the event of a public transport strike, security closure or severe weather conditions, we may have to cancel or close a class early for reasons beyond our control. Unfortunately, in these situations, we cannot accept liability, provide an alternative session or offer a refund.

NON-ATTENDANCE

Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or transfer to another class.

UP-TO-DATE INFORMATION
Our website is the source of the most up-to-date information concerning dates and content. Applicants are advised to check the details on the website to avoid any disappointment.

PHOTOGRAPHY
From time to time, we may photograph our courses, classes and events for use in marketing and promotional material (including on our website and social media channels).  you’ll be asked for your permission to have your photo taken and used in publicity materials 

PERSONAL ELECTRICAL EQUIPMENT

Course participants are not allowed to plug in personal electrical equipment in AJN Fine Art building; items that have not been PAT tested may invalidate the Art School insurance policy if an electrical fire should occur. 

UNCOLLECTED WORK

Artworks and materials should be collected as soon as possible after the end of your course. We will not be able to keep items for more than one term after the end of your course. After this period, all unclaimed items will become the property of AJN Fine Art, who reserve the right to recycle or dispose of items (which may include sale for charitable fundraising purposes).

GIVING FEEDBACK

We want to know about your experience at AJN Fine Art. This will help us to continue improving. Get in touch by emailing us at aimeejnicholls@googlemail.com.

LIABILITY
We will be liable to you for any direct loss or damage you suffer if we either fail to carry out our obligations under these terms and conditions to a reasonable standard; or breach any relevant duties that we owe to you that are imposed on us by law (including if we cause death or personal injury to you by our negligence), but not to the extent that such failure is attributable to your own fault or the fault of a third party. 

LIMITATIONS
Other than as described above, AJN Fine Art shall not be liable for any losses or damages suffered by you, however caused.

We will not be liable to you for events outside our control which we could not have foreseen or prevented even if we had taken reasonable care. Events outside our control include industrial action, over or under-demand from students, staff illness, severe weather, civil disorder, political unrest, government restrictions and concern with regard to the transmission of serious illness, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial dispute, natural disaster, fire, act of God, terrorist activities, technical problems with transportation, closures of airports, ports and/or ferries, government action. In such circumstances, we reserve the right to change or cancel parts, or all, of your course. 

EXCLUDED LIABILITY

AJN Fine Art cannot accept responsibility and expressly excludes liability to the fullest extent permissible by law, for: 

1. all damage to your property (including to personal I.T. equipment and bicycles) unless it is directly caused by the negligence or fault of the college or its staff; 
2. the non-return of work; 
3. personal injuries or death except in so far as it is caused by the negligence of 

the college or its staff; 

1. all indirect and consequential losses, however arising; and 
2. loss of opportunity and loss of income or profit, however arising. 

PERSONAL DATA

By purchasing a course, class or event, you give AJN Fine Art permission to process your personal data (as defined in the Data Protection Act 2018 and General Data Protection Regulation 2018) for administration of AJN Fine Art. Data will be stored securely, treated confidentially and will not be disclosed to external organisations. The data will be used, unless you tell us otherwise, for statistical and course quality monitoring processes and will be retained by AJN Fine Art for 42 months unless you have opted to receive business and marketing information from us.

MANAGING YOUR DATA

You have the right to access certain personal data that we hold about you. If you wish to request your data to be removed from our database, please contact aimeejnicholls@googlemail.com.

Course participants are expected to conduct themselves in a professional manner and to recognise that other participants also require support and assistance. Any behaviour which fails to meet the AJN Fine Art stated expectations (below) in respect of participant behaviour, or which interferes with the proper functioning or activities of AJN Fine ART or those who work or visit, or which otherwise damages AJN Fine Art or its reputation can be considered a breach of this code of conduct. We reserve the right to issue a verbal warning where appropriate, and if this does not resolve the situation, the participant may be asked to leave the course.

ALL are asked:

• To be considerate and respectful of the needs of others on the course.
•  To be considerate and respectful to tutors, staff, models and visitors to AJN Fine Art 
• To respect AJN Fine Art property and that of others.
• To comply with reasonable requests or instructions from members of AJN Fine Art tutors and staff.
• Not to engage in any conduct which is intended or is likely to disrupt teaching, learning or any other activities undertaken by or within AJN Fine Art.
• Not to damage AJN Fine Art property or use it for unapproved purposes.
• Not to engage in any harassment or intimidating behaviour.
• Not to engage in any other anti-social behaviour, including causing excessive noise.
• Not to drink alcohol or be intoxicated (by any substance) on AJN Fine Art premises or any others being used as part of the delivery of the course. 
• Not to photograph models without consent.
• Not to put the health and safety of yourself or others at significant risk.
• Not to access internet sites containing pornographic, offensive or obscene material onAJN Fine Art IT equipment and networks.

In some cases, failure to meet the above-stated expectations of behaviour may result in immediate removal from the course and permanent exclusion from AJN Fine Art . The following (non-exhaustive) list will result in immediate removal and permanent exclusion from the Art School:

• Physical violence.
• Aggressive and/or intimidating behaviour towards any member of AJN Fine Art community 
• Possessing, supplying or using any illegal substances or offensive weapons (including replica weapons) on AJN Fine Art premises.
• Sexual harassment, sexual assault, sexual violence. 
• Hate crime. 
• Theft or unauthorised possession of any property or facilities belonging to a student, member of staff, visitor or  AJN Fine Art.
• Incidences requiring police involvement.
• Non-accidental damage to property, whether owned by AJN Fine Art or otherwise

Where an individual has been asked to leave a course or excluded from AJN Fine Art due to a breach of this code of conduct, course fees will NOT be refunded.

We hope you enjoy your course and have no recourse for complaint. If you have concerns about any aspect of your experience at AJN Fine Art, we’re here to help. Your feedback is integral to making AJN Fine Art the best it can be, and to this end, you will be asked to complete a short feedback survey at the end of your course. Should you have immediate concerns about any aspect of your experience, please contact aimeejnicholls@googlemail.com and we will aim to resolve such concerns in a manner which is as fair and expeditious as possible.

Concerns and complaints should be raised as soon as practicable. The earlier matters are raised, the easier resolution tends to be.

All complaints MUST be made in writing (via email) and within ten (10) days of the class (during which the issue became apparent). 

Depending on the nature of the concern or complaint, request a detailed written report/ statement so that further investigation can be conducted (this may include collating similar reports/statements from class-mates and other witnesses or relevant parties. In such instances, all reports will remain confidential and not shared with the complainant). Investigations will be conducted by a senior member of AJN Fine Art staff and will only be undertaken upon receipt of the requested written report/ statement (or recorded statement, where appropriate) within the timescale detailed above. A meeting with the complainant (and/ or other relevant parties) may be requested where further information or clarification is required, but will not routinely form part of the process. 

Conclusions will be made in consultation with other, relevant, senior members of staff and relayed by email. Where a complaint is found to be substantiated in whole or part, a course action will be detailed. 

All decisions are final, and complaints have no recourse to appeal.